I received a letter from the IRS stating that I owe $**** from my **** federal return...

GetHuman878674's customer service issue with Turbo Tax from July 2018

3 views | 11018 similar | 0 following
Help with my Turbo Tax issue
First: share to improve GetHuman878674's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Turbo Tax help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman878674's own words
I received a letter from the IRS stating that I owe $**** from my **** federal return. The reason is that form **** line **a ($**,***) pension and annuity income and line **b ($**,***) taxable amount should both read $**,***. Unless I mistakenly made a wrong input on my end I can't figure this one out. The $**,*** on line **b was not inputted by me. That was generated by TurboTax and I relied on their expertise thinking maybe they know something I don't. Since I am retired I no longer have money coming out of my income pre-tax. I am afraid this same issue may have occurred in **** as well and this also causes me to have to go back and re-examine my state returns too. **Thank you,**Karl Vickers

GetHuman878674 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman878674 fixed the problem

We are waiting for GetHuman878674 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman878674 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman878674
Jul 13th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 11018 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account


GetHuman878674 started working on this issue
Jul 13th, 2018 9:40pm