I received a letter from the IRS stating that I owe $**** from my **** federal return...

GetHuman878674's customer service issue with Turbo Tax from July 2018

Help with my Turbo Tax issue
The issue in GetHuman878674's own words
I received a letter from the IRS stating that I owe $**** from my **** federal return. The reason is that form **** line **a ($**,***) pension and annuity income and line **b ($**,***) taxable amount should both read $**,***. Unless I mistakenly made a wrong input on my end I can't figure this one out. The $**,*** on line **b was not inputted by me. That was generated by TurboTax and I relied on their expertise thinking maybe they know something I don't. Since I am retired I no longer have money coming out of my income pre-tax. I am afraid this same issue may have occurred in **** as well and this also causes me to have to go back and re-examine my state returns too. **Thank you,**Karl Vickers

GetHuman878674 did not yet indicate what Turbo Tax should do to make this right.

How GetHuman878674 fixed the problem
This issue was not fixed. I didn't mean to click the fixed button.
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Turbo Tax

Customer service issue
Reported by GetHuman878674
Jul 13th, 2018 - 2 years ago
Fixed
GetHuman878674 shared how to fix
Seen by 6 customers so far
Similar issue to 11014 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman878674 started working on this issue
Jul 13th, 2018 9:16pm
GetHuman878674 confirmed the issue is fixed. Hooray!
Jul 13th, 2018 9:34pm

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