I filed my taxes with Turbo Tax, but apparently there was a necessary piece of informat...

GetHuman843064's customer service issue with Turbo Tax from July 2018

10637 similar
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman843064's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Turbo Tax help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman843064 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman843064's own words
I filed my taxes with Turbo Tax, but apparently there was a necessary piece of information I did not include. The IRS sent me a letter asking me to fill out the remaining forms, even though my Federal and State taxes had already been approved. I filled out the paperwork and faxed it back, but I still have not gotten my taxes. I believe it’s because Turbo Tax fees were suppose to be automatically taken out of my taxes, but since I never got them Turbo tax never got paid. I would just like to Pay Turbo tax and hope the payment will release my taxes, but I can’t find the option online to pay.
GetHuman843064 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman843064 fixed the problem
We are waiting for GetHuman843064 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman843064 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman843064
Jul 2nd, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 10637 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman843064 started working on this issue
Jul 2nd, 2018 7:17pm