I never received My federal back. It says it was put into my bank account in April bu...

GetHuman819817's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman819817 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman819817's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman819817's own words:
I never received My federal back. It says it was put into my bank account in April but I never gave you guys my bank information. I called my bank and there is no proof you guys put that money in there. I’m getting frustrated & need answers. Thank you.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman819817
Jun 25th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
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Seen by 4 customers so far
Similar issue to 10319 others
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Timeline
GetHuman819817 started working on this issue
Jun 25th 8:35pm