I have been billed for using TurboTax for ****. My income is too low to even pay income...
GetHuman-gbarbara's customer service issue with Turbo Tax from June 2018
Help with my Turbo Tax issue
First: share to improve GetHuman-gbarbara's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-gbarbara's next move: talk to a Turbo Tax rep without waiting on hold.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-gbarbara may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-gbarbara's own words
I have been billed for using TurboTax for ****. My income is too low to even pay income tax on and I have not filed for almost * years. This is clearly a computer error. It says on the letter order * EFE*D*FRZ*SN**NE
GetHuman-gbarbara did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-gbarbara fixed the problem
We are waiting for GetHuman-gbarbara to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.