Was charged for product I didn’t order

GetHuman817972's customer service issue with Turbo Tax from June 2018

2 views
 | 
10284 similar
 | 
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman817972's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman817972 to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman817972 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman817972's own words
The problem: Was charged for product I didn’t order
GetHuman817972 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman817972 fixed the problem
We are waiting for GetHuman817972 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Turbo Tax email you?
This email address isn't valid
Follow this issue
See how GetHuman817972 fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman817972
Jun 25th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 10284 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman817972 started working on this issue
Jun 25th, 2018 2:02pm