I filed with turbotax in APRIL. The filing fee was deducted from my expected refund fro...

GetHuman-serlach's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
I filed with turbotax in APRIL. The filing fee was deducted from my expected refund from the IRS. On June **, two months later,$*** was debited from my account and caused an overdraft ($** fee) and one of my payments were returned for NSF. Can someone explain to me why have this happened? $*** was deducted from my refund back in April. Why now? and why not sending an email to let me know about this? I need the $*** to be refunded to me as well as the $** overdraft fee .Thanks
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Turbo Tax

Customer service issue
Reported by GetHuman-serlach
Jun 24th, 2018 - 2 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 10272 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-serlach started working on this issue
Jun 24th 6:18pm
GetHuman-serlach indicated the issue is not fixed yet.
Jun 25th 4:47am