I did my taxes and filed electronic on April **, ****. I did not receive my refund...I...

GetHuman815556's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman815556's own words
I did my taxes and filed electronic on April **, ****. I did not receive my refund...I got charged your fee and never received my refund federal $*** and state $**. I did the paper check refund. I didn't receive any refund but I got charged on my credit card for processing. Where is my refund??
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Turbo Tax

Customer service issue
Reported by GetHuman815556
Jun 24th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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GetHuman815556 started working on this issue
Jun 24th, 2018 2:04pm