i'm having trouble accessing my tax documents I filed for ****. I think I may have open...

GetHuman816343's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman816343's own words
i'm having trouble accessing my tax documents I filed for ****. I think I may have open a different account, when I'm on the page it only lets me start filing a new tax return when i select previous returns it is blank.**How can I access my old information
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Turbo Tax

Customer service issue
Reported by GetHuman816343
Jun 24th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman816343 started working on this issue
Jun 24th 8:35pm