i'm having trouble accessing my tax documents I filed for ****. I think I may have open...

GetHuman816343's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman816343's own words
i'm having trouble accessing my tax documents I filed for ****. I think I may have open a different account, when I'm on the page it only lets me start filing a new tax return when i select previous returns it is blank.**How can I access my old information
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Turbo Tax

Customer service issue
Reported by GetHuman816343
Jun 24th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman816343 started working on this issue
Jun 24th 8:35pm