My names is Michael Kerr and after my complaint was reviewed I was told I would be reim...

GetHuman784852's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman784852's own words
My names is Michael Kerr and after my complaint was reviewed I was told I would be reimbursed for paid services that negatively affected a past tax return, I gave my mailing address and never received the check in the mail. **The email I received was titled investigation ***** and read as follows: **“Good morning Mr. Kerr,** **Thank you for your notice of assessment and inquiry on the provincial tuition carry forward.** **I went back and pulled the call you had with the pro-review agent back in March ****. You are right as to you were misguided with the carry forward of the tuition. Should the filing of your return be in the same province she would have been accurate but not for across provinces.** **For those reason we will cover your interest and the cost of pro review for back in ****.** **I am seeing a charge of **.** (return * pro review) and an interest charge of **.** for a total of ***.**.** **Can you please provide a mailing address as to where we can send this cheque.”**I have been waiting for the check since April ** it is now June **th
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Turbo Tax

Customer service issue
Reported by GetHuman784852
Jun 14th, 2018 - 9 mons ago
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GetHuman784852 started working on this issue
Jun 14th, 2018 6:38pm