Why is someone from turbo tax trying to take money out.of my savings account. I didn't...

GetHuman-ogdenshe's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
The issue in GetHuman-ogdenshe's own words
Why is someone from turbo tax trying to take money out.of my savings account. I didn't have turbo tax do my taxes. They have tried * times now and and each time I get a ** fee. I have only * bucks in that account to keep it open.please get back to me asap here's the code. I received from my bank. EF:EFE*CL****E*J*YU*TURBOTAX*INTUIT **********
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Turbo Tax

Customer service issue
Reported by GetHuman-ogdenshe
Jun 11th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 18 customers so far
Similar issue to 9420 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-ogdenshe started working on this issue
Jun 11th 11:47pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 12th 4:13pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 12th 4:14pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 12th 6:13pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 12th 9:02pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 12th 9:04pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 14th 7:37pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 15th 5:31am
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 24th 4:50pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 24th 4:52pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 26th 10:58pm
GetHuman-ogdenshe indicated the issue is not fixed yet.
Jun 26th 10:58pm