I have been trying to fix this issue for three months. I decided since my refund couldn...

GetHuman-mooneyau's customer service issue with Turbo Tax from June 2018

3 views
 | 
405 similar
 | 
0 following
Help with my Turbo Tax issue
First: share to improve GetHuman-mooneyau's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-mooneyau to get a Turbo Tax rep on the line!
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-mooneyau's own words
I have been trying to fix this issue for three months. I decided since my refund couldn’t be found, and talking with different employees, each giving their own opinions to cancel and not use your system. However after I disputed the charge, I received my **.** back in my bank account. But now it has come out. I was a supporter of turbotax for years. But you guys are the worse tax service. You customize service is the worst. I don’t understand the companies commitment to helping or even their vision. Disappointed and will be using a different tax service.
GetHuman-mooneyau did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman-mooneyau fixed the problem
We are waiting for GetHuman-mooneyau to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Turbo Tax's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Turbo Tax issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mooneyau fixes it.
This email address isn't valid

Turbo Tax

Customer service issue
Reported by GetHuman-mooneyau
Jun 10th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 405 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-mooneyau started working on this issue
Jun 10th, 2018 1:14pm