I had filed my federal income tax and state return with your company online, either Mon...

GetHuman-thalfpen's customer service issue with Turbo Tax from June 2018

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The issue in GetHuman-thalfpen's own words
I had filed my federal income tax and state return with your company online, either Monday or Tuesday night of this week. First thing in the morning I was turned down for both my federal and state returns. I feel like you didn't walk me through because you said let's fix these issues but you don't provide the form that needs to fixing and the form that I need would be the EIC form it's **** maybe I could be wrong on the form number but it is the earned income credit. This is the explanation I was given but I was never walk through it and I've been waiting for a call back now for about four or five days that I haven't received. So I would appreciate it if you could help me out and I can get my taxes on the road I have to move and I need my car fixed. Thank you very much, Theresa halfpenny
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Turbo Tax

Customer service issue
Reported by GetHuman-thalfpen
Jun 8th, 2018 - a yr ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 527 others
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GetHuman-thalfpen started working on this issue
Jun 8th, 2018 9:18pm