I need to pay the turbo tax **.** fee because it was not available in my account for it...

GetHuman504866's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue and preferred resolution, in GetHuman504866's own words:
I need to pay the turbo tax **.** fee because it was not available in my account for it to be taken out automatically
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman504866
Jun 6th, 2018 - 14d ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 276 others
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Timeline
GetHuman504866 started working on this issue
Jun 6th 12:50pm