I did my taxes online back in March ****, it was an amended return because your system...

GetHuman754447's customer service issue with Turbo Tax from June 2018

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The issue and preferred resolution, in GetHuman754447's own words:
I did my taxes online back in March ****, it was an amended return because your system skipped over the insurance questions. The IRS rejected my return so I did an amended return through intuit. I got the problems fixed and mailed the return to the address you gave me. The IRS has no record of the return. Please help!
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Turbo Tax

Customer service issue
Reported by GetHuman754447
Jun 5th, 2018 - 13d ago
I have an issue with Turbo Tax too
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Seen by 7 customers so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman754447 started working on this issue
Jun 5th 11:35pm