I paid for turbo tax to send my taxes on to the federal and state governments. My taxes...

GetHuman739356's customer service issue with Turbo Tax from June 2018

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Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
The issue in GetHuman739356's own words
I paid for turbo tax to send my taxes on to the federal and state governments. My taxes were rejected, and my last recourse is to mail the forms myself. I would like a reinbursement for the services you stated you would provide which includes sending in my tax forms and any advice on how I can avoid penalties being that my taxes are now tremendously late. I think the initial rejection was because I did not put the correct AGI based on the last years adjustments. Can you assist me in this matter?
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Turbo Tax

Customer service issue
Reported by GetHuman739356
Jun 1st, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 9 customers so far
Similar issue to 574 others
1 customer following this
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Timeline
GetHuman739356 started working on this issue
Jun 1st 5:49pm
GetHuman739356 shared this issue with friends on Facebook
Jun 1st 5:49pm