So I did my taxes through TurboTax and decided to go down the route of having a prepaid...

GetHuman-crewcaba's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman-crewcaba's own words
So I did my taxes through TurboTax and decided to go down the route of having a prepaid VISA card sent to me. It wasn’t able to be sent to the barracks because I can’t be there to sign for it. I had the address changed to an address off of Fort Campbell. They said it’d be here by the **th. On the **th, I called FedEx and asked if they had it. They told me they don’t have a record of anything being sent here. I tried to call the phone number provided on the TurboTax website again, and the machine tells me that the information I’m entering is not valid. I would like some assistance with this because I have not received my taxes and I can’t get ahold of anyone with the phone numbers provided because of my information being “incorrect.”

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Turbo Tax

Customer service issue
Reported by GetHuman-crewcaba
May 25th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 538 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password

Timeline

GetHuman-crewcaba started working on this issue
May 25th, 2018 8:22pm