So I did my taxes through TurboTax and decided to go down the route of having a prepaid...
GetHuman-crewcaba's customer service issue with Turbo Tax from May 2018
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The issue in GetHuman-crewcaba's own words
So I did my taxes through TurboTax and decided to go down the route of having a prepaid VISA card sent to me. It wasn’t able to be sent to the barracks because I can’t be there to sign for it. I had the address changed to an address off of Fort Campbell. They said it’d be here by the **th. On the **th, I called FedEx and asked if they had it. They told me they don’t have a record of anything being sent here. I tried to call the phone number provided on the TurboTax website again, and the machine tells me that the information I’m entering is not valid. I would like some assistance with this because I have not received my taxes and I can’t get ahold of anyone with the phone numbers provided because of my information being “incorrect.”
GetHuman-crewcaba did not yet indicate what Turbo Tax should do to make this right.
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