Money was taken out of my account and I didn't use turbo tax

GetHuman-tameakac's customer service issue with Turbo Tax from May 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman-tameakac's own words
The problem: Money was taken out of my account and I didn't use turbo tax
GetHuman-tameakac did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman-tameakac
May 22nd, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 7 customers so far
Similar issue to 22 others
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Timeline
GetHuman-tameakac started working on this issue
May 22nd 3:40pm