Seemingly solved the problem by 'registering' the program a second time on the second computer where I had installed it. There were no problems on the first computer installation

GetHuman700508's customer service issue with Turbo Tax from May 2018

Help with my Turbo Tax issue
The issue in GetHuman700508's own words
I am a long time Turbo Tax customer*user. First time I have had this problem. I am in Canada. Referring to Turbotax **** standard.**I input data and want to save the tax return but the program won't let me. error message is tt***. *It also says the program is open elsewhere but I don't think it is. I tried removing the program and reinstalling it , but that did not help. **I just want to get the program to work the way it is supposed to so I can file returns for some clients.
GetHuman700508 did not yet indicate what Turbo Tax should do to make this right.
I have an issue with Turbo Tax too
How GetHuman700508 fixed the problem
I had installed this program on a first computer and it worked right there. Tried it on a second computer and that
Please help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman700508
May 19th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
Fixed
GetHuman700508 shared how to fix
Seen by 4 customers so far
Similar issue to 620 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman700508 started working on this issue
May 19th 9:36pm
GetHuman700508 confirmed the issue is fixed. Hooray!
May 23rd 3:48pm
GetHuman700508 confirmed the issue is fixed. Hooray!
May 23rd 3:52pm