My issue is that if I needed to do a **** form and a **** form why didn't turbo tax ask...

GetHuman675481's customer service issue with Turbo Tax from May 2018

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The issue in GetHuman675481's own words
My issue is that if I needed to do a **** form and a **** form why didn't turbo tax ask for that or let me know to send one in ? Now I got to pay someone to do those forms for me after I already paid TurboTax $***.** and they took it out at a bad time I needed every penny if my money because my daughter is graduating from college this wknd and now I don't have the money to get her cake and other things for her celebration I'm so disgusted with TurboTax I don't think I will be using them again.
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Turbo Tax

Customer service issue
Reported by GetHuman675481
May 11th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
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GetHuman675481 started working on this issue
May 11th 4:15pm