I have been charged $**.** on April ** and the April ** for this years tax software, wh...

GetHuman-tmkeenek's Refund or Suspicious Charges issue with Turbo Tax from May 2018

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The issue in GetHuman-tmkeenek's own words
I have been charged $**.** on April ** and the April ** for this years tax software, when I have already purchased it in November and then in April paid the $**.** to upgrade...so the two $**.** charges for this year's software are not correct! I would like them refunded, I will be doing the subscription where I do prepay or put my order in for the ****, but it usually is not billed twice and in April.
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Turbo Tax

Refund or Suspicious Charges issue
Reported by GetHuman-tmkeenek
May 1st, 2018 - a yr ago
I have an issue with Turbo Tax too
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Seen by 5 customers so far
Similar issue to 66154 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman-tmkeenek started working on this issue
May 1st, 2018 11:49pm
GetHuman-tmkeenek indicated the issue is not fixed yet.
May 7th, 2018 12:30pm