Turbo charged NY bank account *x on April *th. The *nd charge did not drop off and it...

GetHuman641765's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman641765's own words
Turbo charged NY bank account *x on April *th. The *nd charge did not drop off and it's been * weeks. What is turbo going to do about this and how is it legal. My account got messed up and I was short **.** cents for * weeks now. Please tell me how this will be resolved as I will be calling the BBB if it is not resolved soon.
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Turbo Tax

Customer service issue
Reported by GetHuman641765
Apr 30th, 2018 - 7 mons ago
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GetHuman641765 started working on this issue
Apr 30th 2:46pm