Turbo tax tried taking $**.** out of my account. The $**.** was not in my account. My b...

GetHuman641745's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman641745's own words
Turbo tax tried taking $**.** out of my account. The $**.** was not in my account. My bank charged me a $**.** fee. I want to know why turbo tax tried taking $**.** out of my account. Was that a fee for filing my taxes?
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Turbo Tax

Customer service issue
Reported by GetHuman641745
Apr 30th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Fixed
Seen by 4 customers so far
Similar issue to 13958 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman641745 started working on this issue
Apr 30th 2:41pm
GetHuman641745 confirmed the issue is fixed. Hooray!
Apr 30th 2:42pm