Question on the tax filing charges on my account. I am expecting a refund

GetHuman635954's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman635954's own words:
The problem I ran into: Question on the tax filing charges on my account. I am expecting a refund
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Turbo Tax

Customer service issue
Reported by GetHuman635954
Apr 27th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman635954 started working on this issue
Apr 27th 10:07pm