Turbo tax billed my checking account without authorization

GetHuman635303's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman635303's own words
The problem: Turbo tax billed my checking account without authorization
GetHuman635303 did not yet indicate what Turbo Tax should do to make this right.
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turbo tax charged me and I do not have turbo tax accountmy turbo tax account won't let me upgrade to turbo tax plus version without deduc...
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Turbo Tax

Customer service issue
Reported by GetHuman635303
Apr 27th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 7 customers so far
Similar issue to 16374 others
3 customers following this
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Timeline
GetHuman635303 started working on this issue
Apr 27th 7:05pm