I am trying to reach someone at GreenDot for over * months to get a replacement card be...

GetHuman-hansenau's customer service issue with Turbo Tax from April 2018

Help with my Turbo Tax issue
I am trying to reach someone at GreenDot for over * months to get a replacement card because I've never received the first one from TurboTax refund. They have claimed to send multiple cards which I have never received they have over $*,*** and every time I call them they claim they are sending a new card this has been going on too long please help
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman-hansenau
Apr 27th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 3 customers so far
Similar issue to 11151 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-hansenau started working on this issue
Apr 27th 5:47pm
GetHuman-hansenau indicated the issue is not fixed yet.
May 2nd 5:31pm
GetHuman-hansenau indicated the issue is not fixed yet.
May 2nd 5:40pm