I originally was receiving $*** for my federal refund and I owed $*** for my state taxe...

GetHuman634903's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman634903's own words
I originally was receiving $*** for my federal refund and I owed $*** for my state taxes. I realized yesterday that the $*** has already been taken out of my personal checking account which would be fine but my refund is still saying I should receive $*** out of the $*** after $*** was taken from my account. I should receive the entire $*** if that’s the case or else it’ll be as if I was charged $*** twice.
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Turbo Tax

Customer service issue
Reported by GetHuman634903
Apr 27th, 2018 - a yr ago
I have an issue with Turbo Tax too
Not resolved
Seen by 4 customers so far
Similar issue to 66149 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman634903 started working on this issue
Apr 27th, 2018 5:19pm