MY AGI was wrong and I noticed the rejection notice after the new deadline by IRS. Beca...

GetHuman632609's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman632609's own words
MY AGI was wrong and I noticed the rejection notice after the new deadline by IRS. Because turbotax email went to the junk email so I was not able to refile the tax in time. what happened I don't know. I tried to check the AGI online but the irs doesnot have my account. I don't know why?*Do they charge a penalty to me? What I have to do?
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Turbo Tax

Customer service issue
Reported by GetHuman632609
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman632609 started working on this issue
Apr 26th 9:47pm