Filed taxes March *, got an accepted status email. Fast forward to April ** almost two...

GetHuman630776's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman630776's own words:
Filed taxes March *, got an accepted status email. Fast forward to April ** almost two months later, boo refund, no update on gov approval. I call the Irs who tell me they've sent the money to turbo tax. So here I am.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman630776
Apr 26th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman630776 started working on this issue
Apr 26th 1:35pm