Cancel my online software download order

GetHuman630044's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman630044's own words
The problem: Cancel my online software download order
GetHuman630044 did not yet indicate what Turbo Tax should do to make this right.
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Turbo Tax

Customer service issue
Reported by GetHuman630044
Apr 26th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 13859 others
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Timeline
GetHuman630044 started working on this issue
Apr 26th 2:29am