The irs is making me prove my iden***y I filed with you guys need help from you guys to...

GetHuman629673's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman629673 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman629673's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman629673's own words:
The irs is making me prove my iden***y I filed with you guys need help from you guys to help provide proof on last year's tax returns filed with you **** **** online
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman629673
Apr 25th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 1 customer so far
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Timeline
GetHuman629673 started working on this issue
Apr 25th 11:58pm