Turbo Tax charged me and I never filled my taxes with Turbo Tax

GetHuman625539's customer service issue with Turbo Tax from April 2018

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1 following
Help with my Turbo Tax issue
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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman625539's own words:
The problem I ran into: Turbo Tax charged me and I never filled my taxes with Turbo Tax
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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turbo tax charged me and I do not have turbo tax accountTurbo tax is double charging meTax return was returned to turbo taxFilled my **** taxes with turbo tax and I haven't received my refund
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Turbo Tax

Customer service issue
Reported by GetHuman625539
Apr 24th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 18 customers so far
Similar issue to 11043 others
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GetHuman625539 started working on this issue
Apr 24th 6:48pm