with the bank - get my refund - They said they sent the money back to the IRS, But IRS...

GetHuman514628's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman514628's own words:
get my refund ... with the bank
They said they sent the money back to the IRS, But IRS hasn't gotten it.
Have a paper check mailed to me.
Help with my Turbo Tax issue
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Turbo Tax

turbo tax, prepaid visa
Customer service issue
Reported by GetHuman514628
Apr 23rd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 6 customers so far
Similar issue to 11201 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman514628 started working on this issue
Apr 23rd 9:48pm