Sent money to wrong place

GetHuman622879's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman622879 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman622879's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman622879's own words:
The problem I ran into: Sent money to wrong place
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
Help with my Turbo Tax issue
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Turbo Tax

Customer service issue
Reported by GetHuman622879
Apr 23rd, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11044 others
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Timeline
GetHuman622879 started working on this issue
Apr 23rd 9:25pm