payment not processed - verify payment - i don't know how to fix payment issue

GetHuman614567's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman614567's own words
verify payment ... payment not processed
i don't know how to fix payment issue
did out why payment didn't go through because money is in account
I have an issue with Turbo Tax too
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Turbo Tax

automatic debit of taxes due through turbo tax
Customer service issue
Reported by GetHuman614567
Apr 20th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 16310 others
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GetHuman614567 started working on this issue
Apr 20th 3:23pm