I recently moved from Tennessee to Georgia. I had my turbo tax card sent to my uncle's...

GetHuman-mandacr's customer service issue with Turbo Tax from June 2018

Help with my Turbo Tax issue
Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
I recently moved from Tennessee to Georgia. I had my turbo tax card sent to my uncle's house in Tennessee. I moved before receiving my card but I canceled that card and changed my address at the U.S.P.S. I then had all my mail from the Tennessee address held at the post office. my replacement card still arrived at the Tennessee address . It was then activated and used without my permission.
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Customer service issue
Reported by GetHuman-mandacr
Jun 3rd, 2018 - 20d ago
I have an issue with Turbo Tax too
Fixed
Seen by 8 customers so far
Similar issue to 396 others
0 customers following this
Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman-mandacr started working on this issue
Jun 3rd 10:44am
GetHuman-mandacr confirmed the issue is fixed. Hooray!
Jun 4th 11:58am
GetHuman-mandacr indicated the issue is not fixed yet.
Jun 4th 11:59am
GetHuman-mandacr indicated the issue is not fixed yet.
Jun 4th 12:01pm
GetHuman-mandacr indicated the issue is not fixed yet.
Jun 4th 1:36pm