turbo tax would not let me use ******* as the file date and direct debit date - file...

GetHuman-adcock's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman-adcock's own words
file ... turbo tax would not let me use ******* as the file date and direct debit date
it states that i will pay interest and penalty because i had to use **** as the direct debit date
i do not understand why a direct debit that the IRS will get quicker than a mailed check would result in penalty or interest
I have an issue with Turbo Tax too
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Turbo Tax

turbo tax premier
Customer service issue
Reported by GetHuman-adcock
Apr 18th, 2018 - 6 mons ago
I have an issue with Turbo Tax too
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Seen by 3 customers so far
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GetHuman-adcock started working on this issue
Apr 18th 2:48pm