the login failed - login to my account - I know my p***word and the account recover wan...

GetHuman-scirsw's Recover Account issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman-scirsw may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman-scirsw's next move: have a Turbo Tax rep call.
Always use the GetHuman Phone tocall Turbo Tax. We wait on hold and get a rep on the line for you faster and for free!
The issue and preferred resolution, in GetHuman-scirsw's own words:
login to my account ... the login failed
I know my p***word and the account recover wants me to change my e-mail address.
to unlock my account
Help with my Turbo Tax issue
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Recover Account issue
Reported by GetHuman-scirsw
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 11103 others
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Timeline
GetHuman-scirsw started working on this issue
Apr 18th 2:23pm