the login failed - login to my account - I know my password and the account recover wan...

GetHuman-scirsw's Recover Account issue with Turbo Tax from April 2018

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Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue in GetHuman-scirsw's own words
login to my account ... the login failed
I know my password and the account recover wants me to change my e-mail address.
to unlock my account
I have an issue with Turbo Tax too
How GetHuman-scirsw fixed the problem
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Turbo Tax

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Recover Account issue
Reported by GetHuman-scirsw
Apr 18th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13862 others
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Timeline
GetHuman-scirsw started working on this issue
Apr 18th 2:23pm