I didnt file my return properly - do my state and federal taxes - Ive never done taxes myself

GetHuman607583's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman607583's own words:
do my state and federal taxes ... I didnt file my return properly
Ive never done taxes myself
I trust that Turbo Tax will make this right and come up with a resolution that is fair.
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Turbo Tax

Turbo tax mobile app
Customer service issue
Reported by GetHuman607583
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
Similar issue to 11265 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
Password
Timeline
GetHuman607583 started working on this issue
Apr 18th 1:47pm