It said I claimed a child that is already claimed - My tax return got rejected - My chi...

GetHuman607281's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman607281 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
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The issue and preferred resolution, in GetHuman607281's own words:
My tax return got rejected ... It said I claimed a child that is already claimed
My childs parent said they did not claim that child
Check the paperwork I know she didn't file I was there.
Help with my Turbo Tax issue
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman607281
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Timeline
GetHuman607281 started working on this issue
Apr 18th 12:03pm