It will not take me to the re-file screen - Re-file a corrected tax return which of bee...

GetHuman607251's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman607251 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman607251's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman607251's own words:
Re-file a corrected tax return which of been rejected ... It will not take me to the re-file screen
It keeps asking the same questions in the same loop
Getting to the re-file screen and re-filing
Help with my Turbo Tax issue
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Turbo Tax

Premier with MAX
Customer service issue
Reported by GetHuman607251
Apr 18th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11266 others
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Timeline
GetHuman607251 started working on this issue
Apr 18th 11:56am