My account from last year was deleted (By you) - file my tax return - I cannot file my...

GetHuman606438's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman606438's own words
file my tax return ... My account from last year was deleted (By you)
I cannot file my return without this information.
Explain why my account was deleted, provide a way for me to file this year's return, and find last year's tax information.
I have an issue with Turbo Tax too
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Turbo Tax

Customer service issue
Reported by GetHuman606438
Apr 18th, 2018 - 9 mons ago
I have an issue with Turbo Tax too
Seen by 3 customers so far
Similar issue to 20044 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman606438 started working on this issue
Apr 18th, 2018 12:41am
GetHuman606438 confirmed the issue is fixed. Hooray!
Apr 18th, 2018 12:54am