the little circle kept going around and around - pressed"Pay Now' for filing State taxe...

GetHuman-angelapg's Technical Support issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
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The issue and preferred resolution, in GetHuman-angelapg's own words:
pressed"Pay Now' for filing State taxes ... the little circle kept going around and around
I checked my bank account and TurboTax charged me. Tried to log out and go back to where I left off and it wants me to pay AGAIN and WILL NOT let me go any further!
NOT TO HAVE to PAY another $**.** to speak to someone to walk me through so I can file my taxes
Help with my Turbo Tax issue
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Turbo Tax

Turbo Tax Free Edition
Technical Support issue
Reported by GetHuman-angelapg
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
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Seen by 2 customers so far
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Timeline
GetHuman-angelapg started working on this issue
Apr 17th 10:47pm