The box wouldn’t accept my last name - File my taxes - I couldn’t finish my taxes

GetHuman605575's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman605575's own words
File my taxes ... The box wouldn’t accept my last name
I couldn’t finish my taxes
Help me get it to work
I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax app
Customer service issue
Reported by GetHuman605575
Apr 17th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 13684 others
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Timeline
GetHuman605575 started working on this issue
Apr 17th 9:13pm