Not sure where I went wrong - Trying to figure out the issue with my federal portion of...

GetHuman605312's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman605312's own words
Trying to figure out the issue with my federal portion of my taxes ... Not sure where I went wrong
I didn’t not realize my taxes didn’t go through until I checked my email. This is my first time doing my taxes.
I would hope the issue can be fixed, I don’t want to go to jail if it’s late.
I have an issue with Turbo Tax too
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Turbo Tax

Turbo tax
Customer service issue
Reported by GetHuman605312
Apr 17th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 13847 others
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Timeline
GetHuman605312 started working on this issue
Apr 17th 8:27pm