Cannot e file, and should not have had to - E file - I already paid for a service I did...

GetHuman604904's Speak to an agent issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman604904 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman604904's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman604904's own words:
E file ... Cannot e file, and should not have had to
I already paid for a service I did NOT use
Cancel the credit card "purchase" for services NOT rendered.
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Turbo Tax

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Speak to an agent issue
Reported by GetHuman604904
Apr 17th, 2018 - 4 mons ago
I have an issue with Turbo Tax too
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Timeline
GetHuman604904 started working on this issue
Apr 17th 7:06pm