Indiana did not automatically withdraw payment required - I paid for TurboTax State fil...

GetHuman-hankcask's customer service issue with Turbo Tax from April 2018

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The issue and preferred resolution, in GetHuman-hankcask's own words:
The problem I ran into: Indiana did not automatically withdraw payment required
I paid for TurboTax State filing because you indicated in the software that Indiana would automatically withdraw payment which they told me on the phone that the state does not do that with any efile software
Turbotax should refund the state file charge of $**.** plus tax
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Turbo Tax

Turbo Tax State Filing
Customer service issue
Reported by GetHuman-hankcask
Apr 17th, 2018 - 3 mons ago
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GetHuman-hankcask started working on this issue
Apr 17th 6:56pm