Saying that I owe a fee of $** - File my taxes - I can not get past this screen

GetHuman604418's customer service issue with Turbo Tax from April 2018

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Help with my Turbo Tax issue
Before contacting them, items GetHuman604418 may need:
Social Security Number, Prior Year AGI, Home Address, Name of Account Holder, Phone Number on Account, Email on Account, and Password
GetHuman604418's next move: have a Turbo Tax rep call.
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The issue and preferred resolution, in GetHuman604418's own words:
File my taxes ... Saying that I owe a fee of $**
I can not get past this screen
I’m not sure
Help with my Turbo Tax issue
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Turbo Tax

Turbo Tax App
Customer service issue
Reported by GetHuman604418
Apr 17th, 2018 - 3 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 11150 others
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Timeline
GetHuman604418 started working on this issue
Apr 17th 5:35pm