rejected taxes - talk to customer service rep - I have no clue

GetHuman604259's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman604259's own words
talk to customer service rep ... rejected taxes
I have no clue
do it over the phone since I already submitted all my documents by mail and online.
I have an issue with Turbo Tax too
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Turbo Tax

Turbo Tax
Customer service issue
Reported by GetHuman604259
Apr 17th, 2018 - 7 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 1 customer so far
Similar issue to 16432 others
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Items needed
Social Security Number
Prior Year AGI
Home Address
Name of Account Holder
Phone Number on Account
Email on Account
GetHuman604259 started working on this issue
Apr 17th 5:08pm
GetHuman604259 reviewed the items needed
Apr 17th 5:09pm