I made a payment and it is telling me i have to pay again - File the taxes - I just pai...

GetHuman606891's customer service issue with Turbo Tax from April 2018

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The issue in GetHuman606891's own words
File the taxes ... I made a payment and it is telling me i have to pay again
I just paid the fee
To get my files done without having to pay AGAIN
I have an issue with Turbo Tax too
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Turbo Tax

Turbotax app
Customer service issue
Reported by GetHuman606891
Apr 18th, 2018 - 5 mons ago
I have an issue with Turbo Tax too
Not resolved
Seen by 2 customers so far
Similar issue to 13940 others
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Timeline
GetHuman606891 started working on this issue
Apr 18th 4:03am